PNB were contracted by Software Property Management specialists, Micad, to design and build a new version of the Helpdesk Advanced app.
The Micad FM app is designed to empower their clients by allowing engineers to remotely receive and respond to reactive and planned preventative maintenance jobs whilst away from the office. It was designed using the latest technology to improve productivity and enhance customer experiences.
The app was built from the ground up for iOS and Android devices using the cross-platform framework Flutter from Google.
One to one communication from start to finish
We believe the best results happen when we work alongside one another. Accordingly, PNB use the communications platform Slack to create a shared chat channel between your named PNB contact and your staff member(s). It’s something we include as a value-added service when you engage with us – whether you have Slack already or not! This shared chat channel enables the constant flow of communication between both parties. Whether it’s files, pictures, ideas or updates, the channel exists to help us keep clients up-to-date with all developments. Maybe a question occurs to you or there’s a file that needs amending – it’s all in real time, quick and slick. Our clients love being involved and in-touch and we benefit from having close and continuous access to them. It’s more efficient, productive and enjoyable!
The Old Hayloft,
Unit 8 Market House Courtyard,
Brackley, Northamptonshire, NN13 7AB
© 2021 PNB Mobile. All Rights Reserved.